Return Policy

FluxAura Return Policy 🔄✨

At FluxAura, we want you to be completely satisfied with your purchase. If you're not happy with your order, we’re here to help! Please review our return policy below:

  1. Return Window: Items can be returned within 30 days of delivery.
  2. Eligibility: Returned items must be unused, unwashed, and in original packaging with tags attached.
  3. Non-Returnable Items: Personalized, final sale, and hygiene-sensitive items cannot be returned.
  4. Return Process:
    • Contact our support team at [your email] to initiate a return.
    • Pack the item securely and ship it to our return address.
    • Once received and inspected, we will process your refund or exchange.
  5. Refunds: Refunds will be issued to the original payment method within 5-7 business days after approval.
  6. Return Shipping: Customers are responsible for return shipping costs unless the item is defective or incorrect.
  7. Damaged or Incorrect Orders: If you receive a damaged or incorrect item, please contact us immediately for a replacement or full refund.

For any questions, feel free to reach out at [your customer service email]. Thank you for choosing FluxAura! 💙