FAQ

FluxAura Frequently Asked Questions (FAQ) 💡✨

Got questions? We’ve got answers! Check out our FAQ below for quick help.

1. How long does order processing take?

Orders are processed within 1-2 business days, excluding weekends and holidays.

2. What are the shipping options?

We offer Standard (5-7 business days) and Express (2-3 business days) shipping. International shipping times vary.

3. How can I track my order?

Once your order ships, you will receive a tracking link via email.

4. What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unwashed, and in original packaging.

5. When will I receive my refund?

Refunds are processed within 5-7 business days after we receive and inspect your return.

6. What if I receive a damaged or incorrect item?

Contact us at [your email], and we’ll arrange a replacement or refund at no extra cost.

7. Do you offer exchanges?

Yes! If you need a different size or color, contact us within 30 days for an exchange.

8. Can I change or cancel my order?

Orders can only be modified or canceled within 12 hours of purchase. Contact us ASAP if needed.

9. Do you ship internationally?

Yes! We offer worldwide shipping. Delivery times vary by location.

10. How can I contact FluxAura?

Reach out via [your email] or follow us on social media for updates!

Still have questions? Contact us anytime! 💙🚀