Refund Policy

FluxAura Refund Policy 💸✨

At FluxAura, customer satisfaction is our priority. If you're not happy with your purchase, we offer a hassle-free refund process. Please review our refund policy below:

  1. Eligibility for Refunds: Items must be returned within 30 days of delivery in unused, original condition with tags and packaging intact.
  2. Non-Refundable Items: Personalized, final sale, and hygiene-sensitive items cannot be refunded.
  3. Refund Process:
    • Submit a refund request by contacting [your email] with your order details.
    • Return the item to our designated address.
    • Once received and inspected, your refund will be processed.
  4. Refund Method: Approved refunds will be credited to the original payment method within 5-7 business days.
  5. Shipping Costs: Return shipping fees are non-refundable, except for defective or incorrect items.
  6. Damaged or Incorrect Items: If you receive a damaged or wrong product, please contact us immediately for a full refund or replacement at no extra cost.
  7. Late or Missing Refunds: If you haven’t received your refund, check with your bank or payment provider before reaching out to us.

For any refund-related inquiries, email us at [your customer service email]. We appreciate your trust in FluxAura! 💙