Refund Policy
FluxAura Refund Policy 💸✨
At FluxAura, customer satisfaction is our priority. If you're not happy with your purchase, we offer a hassle-free refund process. Please review our refund policy below:
- Eligibility for Refunds: Items must be returned within 30 days of delivery in unused, original condition with tags and packaging intact.
- Non-Refundable Items: Personalized, final sale, and hygiene-sensitive items cannot be refunded.
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Refund Process:
- Submit a refund request by contacting [your email] with your order details.
- Return the item to our designated address.
- Once received and inspected, your refund will be processed.
- Refund Method: Approved refunds will be credited to the original payment method within 5-7 business days.
- Shipping Costs: Return shipping fees are non-refundable, except for defective or incorrect items.
- Damaged or Incorrect Items: If you receive a damaged or wrong product, please contact us immediately for a full refund or replacement at no extra cost.
- Late or Missing Refunds: If you haven’t received your refund, check with your bank or payment provider before reaching out to us.
For any refund-related inquiries, email us at [your customer service email]. We appreciate your trust in FluxAura! 💙